LUMO

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AUTOMATED DELIVERY NOTIFICATIONS
INSTANT SMS DISPATCH & WEB PORTAL

Delivery Notifications & Real-Time Web Tracking

Automated Customer Dispatch Platform

Automated SMS and WhatsApp notifications with branded tracking web links for your customers from order creation to doorstep handover — no app download required.

Instant SMS Updates
WhatsApp Integration
No Customer App Required
Delivery Notifications & Real-Time Web Tracking
10,000+ Daily DispatchesAutomated
99.8% On-TimeNotification Reliability
Zero App DownloadInstant Web Access
Real-Time StatusZero-Install Web Portal
4-Digit OTPConfirmed Fulfillment
East Africa CoverageTanzania & Kenya
Multichannel AlertsSMS & WhatsApp
Fleet OptimizationLive Driver Dispatch
10,000+ Daily DispatchesAutomated
99.8% On-TimeNotification Reliability
Zero App DownloadInstant Web Access
Real-Time StatusZero-Install Web Portal
4-Digit OTPConfirmed Fulfillment
East Africa CoverageTanzania & Kenya
Multichannel AlertsSMS & WhatsApp
Fleet OptimizationLive Driver Dispatch
Seamless Customer Experience

How LUMO Transforms Delivery Communication

Empower your Tanzania business with instant delivery notifications and zero-install web tracking.

1. Create Delivery

Dispatch orders seamlessly via Web Dashboard or API. Generate unique customer tracking links automatically.

2. Instant Notification

Send automated SMS and WhatsApp alerts to customers with live tracking links — no app install needed.

3. Direct Web Tracking Portal

Customers view real-time delivery status updates, driver contact details, and order details on a branded web page.

End-to-End Pipeline

Automated From Dispatch to Doorstep

01

Order Placed

Merchant receives customer order

02

Driver Assigned

Fleet or driver dispatched

03

SMS Sent

Instant SMS with tracking URL

04

Live Tracking

Customer tracks driver on map

05

Delivered

Order fulfilled with OTP confirmation

MULTICHANNEL DISPATCH

Branded Notifications Across All Channels

Deliver instant order status updates via SMS and WhatsApp directly to your customer's phone.

SMS DISPATCH PROTOCOL

High-Speed SMS Delivery Notifications

Send localized SMS alerts with custom shop branding, driver contact details, and secure tracking links.

SENDER: LUMO-TRACKDELIVERED

"Habari! Order yako #LM-8821 ipo njiani na dereva Ado Myamba (0784-000-111). Bofya hapa kuifuatilia kwenye ramani: lumo.co.tz/t/8821"

WHATSAPP BUSINESS API

Interactive WhatsApp Tracking Link

Connect your official WhatsApp Business account to send rich media dispatch updates with interactive action buttons.

WHATSAPP BUSINESSVERIFIED BOT

🚚 Delivery Update

Driver is 5 mins away from your location.

Open Live Map 📍
ENTERPRISE CAPABILITIES

Built for High-Growth Merchants & Delivery Fleets

Real-Time Map Tracking

Live GPS driver positioning rendered smoothly on customer tracking links.

Zero App Installation

Customers track packages instantly inside their mobile web browser.

Automated Dispatch Alerts

Trigger notifications automatically when order status changes to Dispatched.

OTP Delivery Confirmation

Verify delivery completion using secure 4-digit driver pin verification.

Fleet Performance Analytics

Monitor delivery times, driver speed, and customer satisfaction metrics.

Multi-Store Management

Manage multiple retail outlets or restaurant branches from one unified admin dashboard.

ABOUT LUMO PLATFORM

Transforming Customer Delivery Relations Across Tanzania

LUMO is Tanzania's premier customer delivery communication platform. We empower merchants, e-commerce shops, and logistics fleets to deliver exceptional post-purchase transparency through automated SMS, WhatsApp notifications, and live map tracking.

100%

Web-Based Access

99.9%

Notification Reliability

L
"Uhusiano bora na wateja wako ni misingi yetu. Delivery transparency builds trust and repeat orders for every retail merchant."
LUMO TeamDar es Salaam, Tanzania

Ready to Automate Your Delivery Notifications?

Start dispatching customer notifications and live map tracking links in under 5 minutes.